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Common queries answered

Frequently asked Questions

All orders over $25 are shipped NZ wide for FREE! Orders under $25 are charged at $3.50 for urban addresses and $6.50 for rural addresses. 

Orders placed before 12:30PM will normally be dispatched on the same day. Urban addresses should receive the order the next day. If your address is rural it may take an additional 2-3 days. 

Once we have picked your order you will receive an email with a link to track it from. If you can’t find such an email please check your spam folder. 


Phone 022 478 1208

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Please call us immediately on 022 478 1208 and we’ll do our best to help you. 

We are based in New Zealand and primarily focussed on the New Zealand market, however we do ship internationally on request. Shipping costs vary between countries but it is normally quite reasonable, with Australia being just $5-10 extra. 

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Retail prices include GST. Logged in wholesale customers will be shown GST exclusive trade pricing. A Tax Invoice will be provided with all orders.